Shareholder information

Payment of Dividends directly

Many UK shareholders have already arranged for dividends to be paid by mandate directly into their bank or building society account. Future Plc pays dividends through BACS (Bankers’ Automated Clearing System). The benefit to shareholders of the BACS payment method is that the Registrar posts or electronically sends by email the tax vouchers directly to them, whilst the dividend is credited on the payment date to the shareholder’s bank or building society account. Shareholders wishing to benefit from this service should register at www.investorcentre.co.uk or call our registrar, Computershare Investor Services PLC, via the contact details above for a form. The benefit to the Company is improved efficiency through lower postage charges.

Registrar contact information

Computershare Investor Services PLC,

The Pavilions,

Bridgwater Road,

Bristol,

BS99 6ZZ

Contact Centre Tel No.: 0870 707 1443

  • Who are the company’s registrars? ComputerShare maintains the shareholder register for Future.
  • I’ve moved house, what should I do? Don’t forget to tell our registrars so they can update the shareholder register. You can contact them: By post: Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol, BS99 6ZZ. By phone: 0870 707 1443 (a text phone facility for those with hearing difficulties is available on 0870 702 0005.) By email: http://www.investorcentre.co.uk/contactus.
  • Or sign up for The Investor Centre, a service provided by Computershare, where you can change your address and manage your shareholdings online. The Investor Centre also enables shareholders to receive important documents (such as the annual report) electronically and to submit voting instructions online for the AGM. It’s easy to register for this free service, visit http://www.investorcentre.co.uk/

Dividend information

  • What is the company dividend policy?
  • The Board’s policy is that dividends should be covered at least twice by adjusted annual earnings per share.
  • When was your most recent dividend paid?
  • A final dividend for 2013 was paid on 14 March to all shareholders on the register on 14 February.
  • Can I take my dividend in shares?
  • Not at present, although you may reinvest your dividend by buying more shares in the Company if you wish.
  • When do I receive my dividend tax voucher?
  • When a dividend is due for payment you will receive a tax voucher at the same time as the dividend cheque. If you have requested to receive dividends paid direct into your bank or building society account, you will receive the tax voucher when the corresponding dividend is paid.
  • Can I receive my dividend directly into my bank or building society account?
  • Many UK shareholders have already arranged for dividends to be paid by mandate directly into their bank or building society account. Future Plc pays dividends through BACS (Bankers’ Automated Clearing System). The benefit to shareholders of the BACS payment method is that the Registrar posts or electronically sends by email the tax vouchers directly to them, whilst the dividend is credited on the payment date to the shareholder’s bank or building society account. Shareholders wishing to benefit from this service should register atwww.investorcentre.co.uk or call our registrar, Computershare Investor Services PLC, via the contact details above for a form. The benefit to the Company is improved efficiency through lower postage charges.

Warning to shareholders

Share fraud includes scams where investors are called out of the blue and offered shares that often turn out to be worthless or non-existent, or an inflated price for shares they own. These calls come from fraudsters operating in ‘boiler rooms’ that are mostly based abroad.

While high profits are promised, those who buy or sell shares in this way usually lose their money.

The Financial Services Authority (FSA) has found most share fraud victims are experienced investors who lose an average of £20,000, with around £200m lost in the UK each year.

PROTECT YOURSELF

If you are offered unsolicited investment advice, discounted shares, a premium price for shares you own, or free company or research reports, you should take these steps before handing over any money:

  1. Get the name of the person and organisation contacting you.
  2. Check the FSA Register at www.fsa.gov.uk/fsaregister to ensure they are authorised.
  3. Use the details on the FSA Register to contact the firm.
  4. Call the FSA Consumer Helpline on 0845 606 1234 if there are no contact details on the Register or you are told they are out of date.
  5. Search our list of unauthorised firms and individuals to avoid doing business with.
  6. REMEMBER: if it sounds too good to be true, it probably is!

If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.

REPORT A SCAM

If you are approached about a share scam you should tell the FSA using the share fraud reporting form atwww.fsa.gov.uk/scams, where you can find out about the latest investment scams. You can also call the Consumer Helpline on 0845 606 1234.

If you have already paid money to share fraudsters you should contact Action Fraud on

0300 123 2040